Privacy policy

Privacy Policy

Effective Date: April 1, 2025

At Alpha & Omega, your privacy is sacred. This policy outlines how we collect, use, and protect your information when you interact with our website.

 

 

1. Information We Collect

When you visit our site, we may collect:

• Your name, email address, phone number, and shipping details when you place an order or sign up for our community.

• Your payment information, processed securely through trusted third-party gateways.

• Data about how you interact with our website (pages viewed, time spent, etc.) via cookies and analytics tools.

 

 

2. How We Use Your Information

We use your information to:

• Process orders and provide customer support

• Send updates on your order and new drops (if you’ve subscribed)

• Improve your browsing experience and our website

• Offer you exclusive content, offers, or early access to our collections (Secret Society perks)

 

 

3. How We Protect Your Information

Your personal data is stored securely and only accessible by a limited number of trusted team members. Payment data is encrypted and processed via secure third-party payment providers—we never store your card details.

 

 

4. Sharing Your Information

We do not sell, trade, or rent your information to third parties. However, we may share data with trusted service providers (like shipping partners or email platforms) to help us run our business better.

 

 

5. Your Rights

You can:

• Request access to the data we have about you

• Ask us to correct or delete your information

• Opt-out of marketing emails anytime by clicking “unsubscribe” or messaging us directly

 

 

6. Cookies & Tracking

We use cookies to enhance your experience. These tiny files help us remember your preferences and track what content you vibe with most. You can disable cookies in your browser if you prefer.

 

 

7. Updates to This Policy

This Privacy Policy may be updated from time to time. We’ll post any changes here, so you’re always in the loop.

 

 

8. Contact Us

Questions? Confused? Want to delete your data or just say hi?

Email us at: labelalphaomega@gmail.com