FAQs

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How long will my order take to arrive?

Most of our pieces are made-to-order, which means they’re crafted just for you. Production takes 10–15 business days, followed by shipping time depending on your location.

Do you ship internationally?

Yes! We ship worldwide. International shipping charges will be calculated at checkout.

Can I return or exchange my order?

If you ordered a standard size, you’re eligible for return or exchange within 7 days of delivery, as long as the item is unused and in its original condition.

• Made-to-measure and customized pieces are final sale and not eligible for return or exchange.

For details, check our Returns & Exchanges Policy.

 Do you offer Cash on Delivery (COD)?

We currently do not offer Cash on Delivery.

(We’re working on bringing it soon.)

How do I know my size?

Refer to our Size Guide on the product page. If you’re still unsure, feel free to DM or email us—we’ll help you figure it out.

Do you have a store or studio I can visit?

We’re currently online-only. But we love connecting—follow us on Instagram for updates on future pop-ups, fittings, or studio previews.

Where is Alpha & Omega based?

We’re proudly made in India. Designed, dreamed, and stitched by hand with our team across Delhi and beyond.